Have a question about our reviews, want to report an error, or interested in working with us? We would love to hear from you.
Herd of Sporrans is built on transparency, accuracy, and genuine independence. We welcome correspondence from readers, operators, industry professionals, and anyone who cares about making online gambling safer and more enjoyable for UK players. Whether you have spotted something that needs correcting, have a question about one of our reviews, or want to explore a working relationship, we are here to help.
Our editorial team reads every message that arrives in our inbox. We are a small, focused operation, which means you will never deal with a faceless support ticket system or automated responses. A real member of the Herd of Sporrans team will read your message and respond personally.
For general questions about our site, our reviews, or anything else that does not fit neatly into another category.
[email protected]Spotted an error in one of our reviews? Found outdated information? Our editorial team takes accuracy seriously and will investigate promptly.
[email protected]Operators and affiliate managers looking to discuss partnerships or have their platform reviewed by our testing team.
[email protected]If you have a question about a specific gambling site review, want to know more about our testing methodology, or are curious about why a particular site scored the way it did, we are happy to explain. Our lead analyst Clive Thomas personally oversees all review queries and can provide detailed breakdowns of how individual scores were calculated. We believe in showing our working, and we never hide behind vague editorial judgements.
The online gambling landscape changes constantly. Operators update their bonus terms, payment methods evolve, and licensing arrangements shift. If you have noticed something on our site that no longer reflects reality, please let us know. We treat every correction request seriously and aim to verify and update information within 48 hours of receiving it. Our commitment to accuracy is central to everything we do, and reader feedback is one of the most valuable tools we have for maintaining that standard.
We work with a select number of gambling operators through affiliate partnerships. These partnerships help fund our independent testing programme, but they never influence our editorial judgements. If you represent an operator and would like to discuss having your platform reviewed, or if you are an existing partner with a query about your listing, our partnerships team can help. Please note that we do not guarantee positive reviews in exchange for partnerships. Every site we recommend has earned its position through our standard testing process, which you can read about on our How We Review page.
Whether you want to tell us about your experience with one of our recommended sites, suggest a feature for the website, or simply share your thoughts on our content, we genuinely appreciate hearing from our readers. The feedback we receive directly shapes our editorial priorities and helps us understand what matters most to UK players navigating the online gambling space.
We aim to respond to all enquiries within two working days. During busy periods, particularly around major sporting events or when we are in the middle of a large-scale testing programme, responses may take slightly longer. Editorial corrections that affect the accuracy of live content are prioritised and typically addressed within 24 hours.
Partnership enquiries are reviewed weekly by our commercial team. If your proposal is a good fit, you can expect an initial response within five working days.
While we are always happy to help with questions about our reviews, please note that Herd of Sporrans is a review and comparison website. We are not able to resolve account-level issues, process refunds, or intervene in disputes between players and operators. If you are experiencing a problem with a specific gambling site, we recommend contacting that operator's customer support team directly.
If you believe you are dealing with a scam or unlicensed operator, we encourage you to report it to the UK Gambling Commission and to visit our Avoiding Scams guide for practical advice.
For anyone struggling with problem gambling, please contact GamCare on 0808 8020 133 or visit BeGambleAware.org for free, confidential support.
Herd of Sporrans operates remotely with team members based across the United Kingdom. We do not maintain a physical office for visitor enquiries. All communication is handled via email, which allows our small team to focus on what we do best: testing gambling sites with real money and publishing honest, detailed reviews for UK players.
